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Health Quest provides case management and discharge planning to help hospital patients with their recovery.

All three Health Quest hospitals have a Case Management team made up of registered nurses and licensed social workers who provide advocacy and discharge planning services to patients and their caregivers.

At the hospital, case managers can help answer any questions you may have, provide you with emotional support and coordinate any other service you may need, such as transportation or medical equipment. Most importantly, case managers plan your post-discharge care.

Types of Post-Discharge Care

Discharge planning begins when you are admitted to the hospital. If your physician deems post-discharge medical services are necessary, your case manager will coordinate with your physician and your insurance company to make the necessary arrangements for appropriate care and help you understand what may be covered.

This care may include physical, occupational and/or speech rehabilitation at either an inpatient or outpatient facility. Health Quest has many state-of-the-art facilities located throughout the Mid-Hudson Valley.

Medical services that require skilled nurses and physical therapists can often be provided at home through a certified home care agency. Common home care services include the monitoring of vital signs, wound care, medication management and physical therapy. Please note that home care does not include basic homemaker services. Our affiliate, Health Quest Home Care is available upon referral by your physician.

If you need long-term care that cannot be provided at home, you may be placed in a healthcare facility such as The Thompson House. Here you can continue to receive skilled nursing care in a non-hospital setting. Your case manager will help you find placement in a suitable facility and the hospital will make transfer arrangements.

If you require more technically complex treatments such as mechanical ventilation, respiratory services, tracheostomy care, bariatric care or dialysis, it may be necessary to use a healthcare facility outside the Hudson Valley due to limited availability. Your case manager will work with you to identify the appropriate place.

Patients who have a confirmed diagnosis of terminal illness and a limited life expectancy may choose palliative care, which focuses on comfort, pain control and maintaining quality of life. For end-of-life situations, hospice care may be provided at home or at another healthcare facility. Health Quest Home Care offers a palliative care program.

Health Quest is committed to collaborative care coordination. If you have any questions about your discharge plan at any point during your stay please ask your nurse, physician or case manager. We are all here to help you in any way possible.

Support Groups

Vassar Brothers Medical Center case management staff lead several support groups for those facing chronic illness and loss. For more details including meeting times and locations, go to Support Groups or call VBMC Case Management at (845) 437-3101. TTY/Accessibility: (800) 421-1220

Advanced Care Planning

At Vassar Brothers Medical Center, trained facilitators are available to meet with anyone interested in learning more about Healthcare Proxies, Living Wills, Do Not Resuscitate (DNR)/Do Not Intubate (DNI) documents or any questions regarding future healthcare needs.

While the service is complimentary, please schedule an appointment by calling the Case Management Office at (845) 437-3101. TTY/Accessibility: (800) 421-1220

Meetings are held at the Counseling and Consultation Office on the first floor of the hospital.

Contact Information

The Vassar Brothers Medical Center Case Management office is located on the third floor of the main hospital building (turn left from the South Circle elevators).

Hours:
Monday through Friday 6:30 AM to 4:30 PM
Saturday and Sunday 9:00 AM to 4:00 PM

Phone (845) 437-3101
TTY/Accessibility: (800) 421-1220